WILL
ngày 25 tháng 4 năm 2024
Experience was not acceptable. Came back from a long day at a tournament and our suite smelled like pot. Called the front desk and he didn’t come, had to go get him and he was watching a show on his phone. He was shocked by the smell as well and we decided it was somehow coming in through the bathroom vent. His only solution was to turn on the fan. I asked for a different room and he said there wasn’t one available, but when I got on ******* it showed our same room available for that evening. My daughters felt sick from the smell …it was so bad you could taste it. We had to crank the AC to try to blow the smell, and keep the bathroom fan on. There was no restitution. It’s like he couldn’t be bothered to see if there was another room or offer something for the huge wrong. I didn’t pay $250 to have a room that smelled like pot for the night.
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